Step one: Increase urgency- getting people to say "let's do something"
Step two: Build guiding teams- finding the right people to make change happen
Step three: Get the vision right- seeing the future
Step four: Communicate for buy-in- getting the message right and keeping it right
Step five: Enable action- breaking the barriers to change
Step six: Create short-term wins-we all need to see and feel that we are making progress
Step seven: Don't let up- being persistant is hard work
Step eight: Make it stick- weaving the new behavior into the fabric of the organization
The final module: Getting back to go and change readiness.