A reality check on being a human being. Behavior ; Rainbows and unicorns will not appear ; Talk the way they listen ; Invest in two basic needs that drive influence
A simple concept that shows up in most conversations. The context model ; Use the model as a geneal practice ; Abstract choices may mess with outcomes ; Practice the context model
How to apply context model levels. Presentations ; Feedback ; Delegation and direction ; Improving conflict with context ; Listen with context to improve outcomes ; Levels of context practice for parents ; Summary of habits to do and not do ; What now?