Better by mistake: the unexpected benefits of being wrong

Introduction

(Mis)understanding and (re)defining mistakes : what is a mistake?

It starts early : how our children learn from blunders

"Fail often, fast, and cheap" : mistakes in the workplace

It's not brain surgery

but what if it is? : learning from medicine

Lessons from the cockpit : aviation's approach to errors

Blaming you, blaming me : men, women, and mistakes

You say mistake, I say lesson : different cultures, different approaches

I want to apologize : saying "I'm sorry"

Conclusion.

(Mis)understanding and (re)defining mistakes

It starts early

"Fail often, fast, and cheap"

It's not brain surgery

but what if it is?

Lessons from the cockpit

Blaming you, blaming me

You say mistake, I say lesson

I want to apologize.